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KWD

FAQs

What brands of figure skating equipment and apparel do you offer?

We offer a wide range of trusted brands including Jackson Ultima, Edea, Risport, Mondor, JIV Sport, CRS Cross, Brilliance and Melrose, ROCKERZ Guards, and many more. We’re always expanding our collection to bring you the best in figure skating gear.

What is your return and exchange policy?

We accept returns and exchanges within 14 days of purchase, as long as the items are in new, unused condition with all original packaging. Custom and personalized items may not be eligible for return. Please contact us if you need assistance with a return or exchange.

Do you offer bulk or team orders for figure skating clubs?

Yes, we offer special pricing for bulk orders for teams and clubs. Whether it's team apparel, accessories, or skates, we can help you with large orders. Reach out to us for more information on bulk order discounts and options.

Can I place a custom order for team or competition wear?

Absolutely! We offer custom orders for team apparel and competition dresses. Contact us to discuss your specific needs, and we’ll help you design and order the perfect gear.

How long does shipping take and do you offer international delivery?

Shipping times vary depending on your location. Typically, local orders take 1-2 business days, while international orders may take up to 10-14 business days. We do offer international shipping, and you'll receive tracking information once your order is shipped. Custom items like Rockerz Guards may take 5-7 business days to ship locally.

Do you offer discounts or promotions?

Yes, we regularly offer promotions and discounts, especially for partnered ice rinks and teams. For example, skaters at Below Zero Ice Rink and Promenade Ice Rink can use a special discount code for 10% off online orders. Keep an eye on our website and social media for the latest deals!

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